Pennsylvania-Based Mutual Insurer Takes Next Step in Digital Transformation Journey
One Inc, a leading digital payments network serving the insurance industry, has announced that the Mutual Benefit Group (MBG) has successfully implemented its ClaimsPay platform to modernize and streamline outbound claims payments. This move underscores MBG’s continued commitment to providing fast, seamless, and customer-focused payment experiences at the most critical moments when policyholders need support the most.
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Headquartered in Huntingdon, Pennsylvania, MBG has built a reputation as a trusted insurer for more than 58,000 policyholders across Pennsylvania and Maryland. With coverage for automobiles, homes, and businesses offered through over 300 independent agents, MBG continues to focus on innovation and efficiency. The integration of One Inc’s ClaimsPay platform marks another step forward in enhancing its claims service through cutting-edge digital payment technology.
With ClaimsPay, MBG policyholders now have more flexibility in how they receive their claims payments. In addition to traditional direct deposit options, they can now choose modern digital payment methods such as Venmo and PayPal, ensuring faster access to funds and a smoother claims experience. MBG will also benefit from access to One Inc’s extensive Vendor-Provider Network, which includes over 1.1 million vendors and service providers nationwide and supports more than 290 insurance carriers across the U.S.
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“A claim is the moment of truth for any insurance policy,” said Shannon Davis, Vice President of Claims at MBG. “Securing quick, efficient payment options allows our policyholders to begin the restoration process quickly by receiving payment in the manner they choose.” Davis also added, “Mutual Benefit is excited about our partnership with One Inc because it enhances our ability to deliver the MBG Experience. One Inc was the clear frontrunner for us due to its proven track record with insurance carriers and its wide range of payment offerings.”
Echoing that sentiment, Ian Drysdale, CEO of One Inc, noted, “As consumer expectations continue to evolve rapidly, it is essential that carriers have access to the right technologies to meet those needs and remain competitive. We are honored to partner with Mutual Benefit Group to help them provide modern payment experiences and deliver on the promise of insurance.”
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Through this collaboration, MBG is taking another decisive step toward elevating the policyholder experience, combining its legacy of trust with One Inc’s chttps://financialtechnologyinsights.com/tag/digital-innovation to deliver faster, smarter, and more customer-centric claims payments.
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