For the sixth consecutive year, TD Auto Finance, a division of TD Bank, N.A., received the highest ranking in Dealer Satisfaction among National Non-Captive Prime Credit Lenders, according to the J.D. Power 2025 U.S. Dealer Financing Satisfaction Study.
“At TD Bank, we’re focused on delivering exceptional experiences that make a difference in the lives of our customers,” said Andrew Stuart, Head of U.S. Consumer Products, Auto Finance & Wealth, TD Bank.
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“At TD Bank, we’re focused on delivering exceptional experiences that make a difference in the lives of our customers,” said Andrew Stuart, Head of U.S. Consumer Products, Auto Finance & Wealth, TD Bank. “Our TD Auto Finance team is committed to doing that with excellence and consistency, as demonstrated by this well-earned recognition. Congratulations to everyone at TD Auto Finance – and thank you for all your efforts.”
TD Auto Finance provides indirect retail financing for over 1.1 million consumers and over 6,600 franchised dealerships across the U.S. It’s the 8th largest bank auto lender and the 12th largest overall auto lender in the U.S. market.
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This year, TD Auto Finance achieved an overall score of 864 out of 1,000 in the National Non-Captive Prime Credit segment1 of the J.D. Power study, 84 points ahead of the segment average. In addition, TD Auto Finance scored highest in three of the five factors measured by the study: Funding Process, Finance Provider Offerings, and E-Contracting Process.
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“We’re continuing to raise the bar for our dealers, and we’re grateful to every dealer who shared their perspective in this year’s study,” said Nadir Jones, Head of TD Auto Finance. “The feedback we receive is instrumental as we continue our relentless pursuit of legendary service, enabling us to deliver retail programs that empower our dealers to better serve their customers.”
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Source: businesswire