Alacriti, a leading provider of cloud-based payment innovation, announced that Beginnings Credit Union, formerly known as CFCU Community Credit Union, has modernized its loan payment experience using Alacriti’s Orbipay EBPP loan payment solution. As a result of this partnership, Beginnings, located in Central & Upstate NY, now offers real-time payment processing, enhanced operational workflows, and a fully integrated member experience.
Orbipay EBPP integrates directly with Beginnings’ core and digital banking systems, supporting single sign-on (SSO), which gives members seamless access to loan payment capabilities. The solution supports payments for a wide variety of lending products, including commercial loans, consumer loans, lines of credit, mortgages, and external loans. Members also benefit from added convenience through Pay by Text, which enables secure payments directly from their mobile device without logging in to online banking.
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Through this collaboration, Beginnings Credit Union members and staff benefit from:
- Real-Time Loan Payment Processing: Payments post instantly to member accounts, eliminating the one-business-day delay common with legacy systems and providing immediate confirmation and visibility.
- Integrated Member Experience: Members can securely access and manage their loan payments through Beginnings’ digital banking platform using single sign-on, without navigating multiple systems or logging in separately.
- Operational Efficiency and Simplified Workflows: Staff can access consolidated reporting tools, perform all loan payment functions in a single system, and rely on automated balancing processes that reduce manual workloads, freeing up time and minimizing risk.
- Improved Accounting Oversight: The Accounting team benefits from streamlined balancing and exception handling, which increases accuracy and reduces reconciliation time.
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“By partnering with Alacriti, we’ve been able to solve multiple process improvements for our staff and improvements for our members,” said Jennifer Carlton, Vice President of Electronic Services at Beginnings. “Having a single, integrated system has made our operations more efficient and prepared us for continued growth.”
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“Beginnings’ implementation of Orbipay EBPP highlights the impact a modern, cloud-based loan payment platform can have on both the member experience and internal efficiency,” said Stuart Bain, SVP of Product Management at Alacriti. “We’re proud to support Beginnings’ mission to make a memorable and lasting difference through this partnership.”
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Source: businesswire