SWIVEL, a subsidiary of SWBC and a leading fintech company specializing in integrated payment and digital solutions, announced the appointment of Jenna Cantwell as its Chief Operating Officer (COO).
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A seasoned executive with deep expertise across operations, payments, risk, and compliance, Cantwell will oversee SWIVEL’s operational strategy and execution as the company continues to expand its footprint and deliver innovative payment solutions to financial institutions, businesses, and schools nationwide.
Before joining SWIVEL, Cantwell served at Meta, where she led systems and tooling for Integrity, Legal, and Compliance Operations, and previously managed Global Payment Operations. Earlier in her career, she was the Director of Risk Management at USAA, where she oversaw second-line programs for Reputation Risk, Incentive Compensation, and Stress Testing.
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“Jenna is a proven executive who has successfully led large cross-functional and international teams, making her uniquely qualified for her new role as SWIVEL COO,” said Amanda Crocker, President of SWIVEL. “She joins us at an exciting time in our organization’s growth, and we look forward to working closely with her to strengthen our operational excellence and customer experience.”
Beyond her professional accomplishments, Cantwell is passionate about community impact. She is a member of ImpactSA and a former board member of Girls on the Run, Bexar County. She holds a Bachelor of Arts in Political Science with a minor in German from Trinity University, a Master’s in Natural Resources Development from Texas A&M University, an MBA in Finance from Louisiana State University at Shreveport, and an Associate of Risk Management from The Institutes.
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Recently recognized as a Finovate Awards 2025 finalist for “Best Enterprise Payments Solution,” SWIVEL empowers financial institutions, businesses, and educational institutions to deliver seamless, secure, and modern payment experiences across all channels—online, mobile, in-person, and point-of-sale. With easy integration into digital banking and student information systems, SWIVEL ensures clients can meet their customers where they are, with the flexibility, control, and innovation they expect.
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