Pegasystems has announced a new collaboration with Moody’s Corporation that aims to bring a higher level of intelligence, accuracy, and speed to customer lifecycle management (CLM) and Know Your Customer (KYC) processes for financial institutions. Through this partnership, Pega CLM clients can now access Moody’s trusted entity verification data directly within the Pega platform making onboarding faster and compliance workflows more precise.
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By integrating Moody’s real-time company and risk data into its AI-powered, agentic workflows, Pega is giving financial institutions a more streamlined way to verify corporate entities and manage risk across the entire customer lifecycle. The result is a smoother onboarding experience for end customers and a more efficient process for banks, with Pega estimating up to a 30% reduction in onboarding time and as much as a 40% decrease in manual data-entry errors.
Pega’s CLM and KYC solutions are widely used by major global financial institutions to manage onboarding, due diligence, ongoing monitoring, and offboarding across multiple jurisdictions. By pairing these tools with Moody’s database covering more than 600 million companies across over 200 countries Pega clients gain a single, dependable source of entity data and risk intelligence, helping them achieve compliance faster while reducing operational strain.
Moody’s brings decades of global market expertise and a strong technological foundation, with a team of 16,000 employees across more than 40 countries. The company’s contribution ensures that Pega users receive enriched insights into corporate ownership structures and financial behavior, strengthening the reliability of their KYC and due-diligence processes.
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Leaders from both organizations emphasized the impact of the partnership. Ana Meauta of Moody’s said that combining Moody’s deep entity insights with Pega’s dynamic workflows creates a powerful solution capable of supporting more rigorous due diligence. Pega’s Marc Andrews echoed this sentiment, noting that enriched data and reduced manual work lead to stronger compliance and a better overall client experience.
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Together, Pega and Moody’s are redefining how financial institutions manage customer onboarding and risk—bringing automation, intelligence, and trusted data into one unified framework.
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