Biz2X, the global SaaS digital-lending platform and a subsidiary of Biz2Credit, has partnered with Amazon Web Services (AWS) to introduce an industry-first Agentic AI digital lending solution that speaks multiple languages. Built on Amazon Bedrock, this solution is designed for banks, NBFCs, and fintech lenders, enabling them to make smarter, faster, and more inclusive credit decisions. With this technology, lenders could potentially disburse over INR 8,500 crore in loans over the next two years, helping small and medium-sized enterprises (SMEs) access funding more efficiently.
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This collaboration is more than a product launch—it’s a long-term innovation platform. Biz2X is investing INR 100 crore in AI and related technologies over the next two years, while AWS brings its cloud infrastructure, AI/ML expertise, and secure frameworks to support global deployment. Together, they’re creating a solution that helps financial institutions operate at greater speed and scale, while improving the borrower experience.
The new platform uses conversational AI to transform the way SME lending works. AI agents guide borrowers through applications, verify documents instantly, and answer questions around the clock. After loans are disbursed, these AI agents continue to assist with payment reminders and inquiries, helping institutions reduce errors and recover loans more efficiently. By automating repetitive tasks, lenders can focus on serving SMEs faster and more effectively, bridging critical credit gaps.
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Rohit Arora, CEO and Co-Founder of Biz2X and Biz2Credit, said, “Partnering with AWS takes digital lending to the next level. Our Agentic AI solution helps lenders speed up approvals, improve transparency, and reach businesses of all sizes and locations. By combining our technology with AWS’s cloud and AI capabilities, we’re enabling lenders to expand credit access like never before.”
At the core of the solution is BizBot, Biz2X’s proprietary automation engine, now integrated with Agentic AI. This combination automates complex workflows and provides real-time insights across multiple languages and regions. Early estimates show lenders could reduce loan approval times by up to 50% and increase lending volumes by around 30%. For India’s MSME sector, which faces an estimated ₹30-lakh-crore credit gap, and emerging markets like the Middle East, this solution could be a game-changer.
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The Biz2X–AWS partnership is a significant step toward AI-powered, cloud-enabled lending, helping financial institutions close credit gaps, improve borrower experiences, and scale responsibly. It signals a future where lending is faster, smarter, and more inclusive for businesses around the globe.
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