The Blend Verification of Income expansion highlights how digital lending platforms are investing in automation to improve speed, compliance, and borrower experience across the mortgage ecosystem.
Blend Labs, Inc., a digital origination platform serving banks, credit unions, and mortgage lenders, announced an expansion of its Verification of Income capability through its partnership with Truework. The company also introduced supplemental asset reports designed to verify borrower employment during the pre close verification process, extending the functionality of its Verification of Assets solution for mortgage lenders.
The Blend Verification of Income update enhances its Verification of Income and Employment offering with the addition of Truework’s Smart Outreach, a manual verification solution designed to automate non instant verifications. The new feature reduces the need for loan officers and processors to contact employers directly by phone or email to confirm borrower income and employment details. By automating these workflows, lenders can reduce operational friction and reclaim hours of productivity within mortgage operations.
In parallel, Blend has expanded its Verification of Assets capabilities by introducing Supplemental Asset Reports. These reports help lenders meet the 10 day Pre Closing Verification of Employment guideline without relying on manual documentation. Instead of paper based confirmation, the system leverages electronic data to verify employment, providing greater confidence in clear to close timelines and scheduled closing dates.
“Expanding Verification of Income and Verification of Assets capabilities is another demonstration of how Blend is dedicated to delivering best-in-class products while shouldering the tech lift so our clients experience only the value,” said Nima Ghamsari, co-founder and Head of Blend. “We have built an offering that’s an appreciating asset, and I am proud of the focused, disciplined investments into partnerships, workflows, and products such as VOI and VOA that accelerate Blend customers’ pace of innovation in mortgage lending.”
The enhancements come as borrower expectations around speed and transparency continue to rise. Research from McKinsey indicates that a lender’s reputation for customer experience ranks as highly as securing the best rate, while a Gitnux report found customer satisfaction drops by 10 points for every delay beyond the original closing estimate. In this environment, efficient verification processes play a central role in maintaining borrower trust.
Blend reports that 55 percent of Verification of Income and Employment reports are completed in under 24 hours, and 87 percent are finalized within 72 hours. These turnaround times are intended to help lenders keep borrowers on track and reduce the risk of delayed closings.
“As more of the workforce has mixed income sources and nontraditional earnings, the VOIE process is more important than ever,” said Ghamsari. “Adding manual verification of income without slowing down the loan timeframe is a game changer. Coupled with Blend’s expanded VOA process, it reduces friction and latency for lenders, takes the burden off internal teams to verify edge cases, improves workflows, and demonstrates continuous innovation in home lending.”
By deepening automation across income and asset verification, the Blend Verification of Income expansion reinforces the industry’s broader shift toward digital mortgage workflows that balance compliance requirements with a faster, more transparent borrower journey.
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