Credit union enhances digital experience with member-first, intuitive banking platform
North Iowa Community Credit Union (NICCU) announced its partnership with Mahalo Banking, a leading provider of innovative digital banking solutions for credit unions. The credit union has selected Mahalo’s Thoughtful Banking solution to deliver a more intuitive, secure, and feature-rich online and mobile banking experience for its members.
“Mahalo’s approach to digital banking combines innovation with a deep understanding of what our members truly need. We’re excited about how this partnership will elevate our members’ everyday banking journey.”
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NICCU joins a growing roster of credit unions that have chosen Mahalo for its user-focused, core-centric approach and deep understanding of the credit union movement. The solution’s deep integration with the Corelation KeyStone core platform was also a critical factor in NICCU’s partnership decision, enabling a seamless flow of data, stronger real-time functionality, and a more connected experience for both members and staff.
“Our members are at the heart of everything we do, and Mahalo’s platform stood out because it was clearly built with that same philosophy in mind,” said Scott Shipman, CEO of NICCU. “Mahalo’s approach to digital banking combines innovation with a deep understanding of what our members truly need, and their team is committed to delivering on every promise. We’re excited about how this partnership will elevate our members’ everyday banking journey.”
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Mahalo’s Thoughtful Banking solution is designed to meet the evolving expectations of today’s credit union members, offering both a seamless user experience and robust functionality. The platform includes neurodiverse-friendly features, Credential Assurance Technology (CAT) to safeguard against credential stuffing threats, and flexible customization capabilities. Mahalo’s tight core connectivity ensures smoother operations and a more unified digital experience.
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Denny Howell, COO of Mahalo, said “NICCU is focused on exceeding member expectations and delivering dependable, human-centered service. Our partnership is built on mutual values of member service first, strong community roots, and a dedication to innovation. We are honored to support their digital transformation journey.”
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Source : businesswire
