Dessert Holdings, North America’s leading premium dessert company and a Bain Capital portfolio company, has chosen Synoptek, a global systems integrator and Managed Experience Provider (MxP), as its strategic partner for 24/7 application managed services for Microsoft Dynamics 365 Finance and Supply Chain Management support across its expanding network of brands and manufacturing facilities.
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Dessert Holdings has become the leading premium dessert manufacturer in North America through innovation and world-class service and sought a trusted partner capable of supporting its operational scale and broader digital goals. Synoptek’s comprehensive managed services model will ensure its business systems continue to operate and evolve across Dessert Holdings’ multi-brand ecosystem.
This includes business applications, data insights, cloud infrastructure, and security creating a cohesive digital ecosystem that scales with Dessert Holdings’ growth trajectory. In addition, Synoptek will provide AI-activated managed support systems, which will, in turn, deliver cost savings and optimized operations.
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“Synoptek’s expertise in Microsoft Dynamics and systems integration aligns directly with our strategic transformation agenda,” said Tony Costa, CIO of Dessert Holdings. “By modernizing and standardizing our technology environment, we are accelerating our ability to onboard new businesses, harmonize operations across our manufacturing sites, and unlock greater synergies from future M&A activity. This partnership positions us with the scalable systems, robust data architecture, and integrated support model required to sustain long-term growth and deliver measurable enterprise value.”
This engagement further reinforces Synoptek’s leadership in the food manufacturing and processing industry, where it has developed a proven track record of helping enterprises modernize their technology environments and integrate post-merger operations.
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This also reaffirms Synoptek’s position as a trusted partner in digital transformation initiatives, helping organizations modernize their technology stack, streamline operations, and scale efficiently through data-driven insights and secure cloud environments.
“By combining our expertise in Dynamics 365, data analytics, and managed services, we’re enabling them to achieve a seamless digital foundation that supports their business growth and long-term vision,” said Salil Godika, President and CEO, Synoptek.
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Source : prnewswire