Zafin, the trusted strategic platform partner for banks seeking to accelerate innovation and deliver transformative customer value, has announced that Kiwibank, New Zealand’s largest locally owned bank, has successfully implemented Zafin’s centralized Product Catalog. This marks a significant milestone in Kiwibank’s ongoing banking transformation program, encompassing both retail and business banking products.
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With this deployment, Kiwibank is moving toward a single source of truth for all product-related information, including hierarchies, features, attributes, and business rules. The centralized platform streamlines the configuration and management of products across the bank, improving operational efficiency, accelerating time-to-market, and enhancing control over the product lifecycle. Covering a wide range of offerings from transactional and savings accounts to loans, payment services, and investment products the solution ensures scalability across Kiwibank’s portfolio. It empowers business product teams to quickly adapt and refine offerings, helping the bank maintain a competitive edge and meet the evolving needs of its customers.
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Elliot Smith, Kiwibank’s Chief Customer Officer Business, said, “As a challenger bank, Kiwibank is proud to grow faster than our competitors while staying true to our Purpose. Our continued investment in building the Kiwibank of the future, which is more adaptable and customer-focused, is central to this effort. This new platform will enable us to drive innovation, strengthen our competitive advantage, and deliver better outcomes for all New Zealanders.”
This deployment represents the first step in Kiwibank’s broader journey with the Zafin SaaS platform and its suite of capabilities, laying a foundation for accelerated innovation and deeper customer value. Simon Kalechstein, Chief Customer Officer at Zafin, commented, “Kiwibank’s successful implementation of our platform will help the bank deliver greater value to more customers. We are proud to support their team as they modernize product infrastructure and build a strong foundation for ongoing digital innovation.”
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By enabling financial institutions to decouple product and pricing from legacy core systems, this deployment highlights Zafin’s commitment to driving enterprise-wide transformation, strengthening operational control, and ensuring regulatory compliance.
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