At NRF 2026, Jumpmind unveiled an industry-first innovation that redefines checkout: integrated payments built directly into a customer-facing interactive display at the Point of Service (POS).
The new solution, CX Connect, transforms checkout from a routine transaction into a personalized, engaging experience. While store associates scan items, shoppers interact with a touchscreen display to view tailored offers, enroll in loyalty programs, explore product recommendations, apply for private-label credit cards, sign up for warranties, or even donate to charitable campaigns all before completing payment.
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By embedding PCI-compliant payment processing directly into the interactive display, CX Connect eliminates the need for a separate card reader. Customers can complete transactions, including Tap to Pay, directly on the screen. The system runs on iOS, Android, and Chrome OS tablets and supports multiple payment providers, helping retailers modernize their checkout counters while preparing for upcoming PCI PTS 5 certification requirements.
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Beyond convenience, CX Connect is designed to drive incremental sales. Research shows checkout areas capture the highest shopper attention, with digital displays influencing purchase decisions for nearly half of consumers. Retailers using CX Connect including American Eagle Outfitters, Build-A-Bear Workshop, The Vitamin Shoppe, and Reitmans are turning the “last mile” of the shopping journey into a powerful engagement and revenue opportunity.
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“Checkout has long been one of the most overlooked moments in retail,” said Joe Corbin, CEO of Jumpmind. “By bringing payments into CX Connect, we’re helping retailers create a checkout experience that feels seamless, personal, and genuinely rewarding for shoppers.”
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