CertifID, long known as a pioneer in real estate wire fraud protection, is stepping into a much larger role in the closing process. What began as a powerful verification layer designed to stop fraud has now evolved into a comprehensive closing platform that brings together document workflows, digital payments, and AI-powered payoff ordering under one secure roof.
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Since its founding, CertifID has protected more than 1.4 million real estate transactions, blocked $283 million in attempted fraud, and helped recover $118 million in stolen funds in collaboration with the U.S. Secret Service. But while the company fortified verification and security, other parts of the closing process — payoffs, documents, and payments — often lived in disconnected systems. Every system switch created friction. Every handoff introduced risk.
Now, CertifID is closing those gaps.
“This isn’t feature expansion. It’s the consolidation of what matters most,” said Tyler Adams, CEO and Co-founder of CertifID. “Fewer handoffs for title teams. Better experiences for buyers and sellers. And zero compromises on protection.”
At the heart of the expansion is AI-powered payoff ordering. Title teams can now automate payoff requests with any lender, cutting an average of eight to ten minutes per file. Instead of chasing lenders through phone calls, emails, or faxes, the system streamlines the process while attaching up to $5 million in insurance protection to every payoff. What once required repetitive manual effort can now be handled seamlessly within the platform.
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The platform also integrates document workflows directly into the closing experience. Through native DocuSign integration, title companies can create, send, and manage complete eSigning packets in a single secure environment. Reusable templates reduce repetitive setup work and eliminate the need to toggle between systems, easing training demands and preserving fraud protection at every step.
Digital payments represent another major shift. CertifID now supports flexible earnest money deposits through ACH, instant payments, or wire — tailored to a company’s operational and compliance needs. Once funds reach escrow, they are final. There are no clawbacks, no ACH returns, and no lingering reconciliation headaches. CertifID assumes post-credit risk, adding another layer of assurance for title teams and their clients.
For Cheryl Crouse, Senior Product Manager at CertifID, the stakes are personal and reputational. “Wire fraud destroys reputations and livelihoods,” she said. “One successful attack and you’re the title company that lost someone’s life savings. We’re protecting what our customers have built — not just with better technology, but with insurance, recovery expertise, and partnerships that actively take fraud networks down.”
Early adopters are already reporting meaningful operational gains. Title companies using the expanded system cite dramatic time savings in payoff ordering, zero payment returns disrupting closings, reduced vendor management overhead, and stronger buyer satisfaction. Tiffany Webber, Owner of Thomas & Webber, PLLC, described the experience as seamless. Her team can open a file, validate identity, send information requests through eSign, and continue through closing without bouncing between platforms. The simplicity, she says, makes the process feel elegant compared to juggling multiple systems.
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With this expansion, CertifID is signaling a broader ambition. It is no longer just protecting transactions from fraud; it is positioning itself as the central operating system for secure real estate closings. By consolidating high-risk touchpoints into one integrated environment, the company aims to reduce friction, elevate client experience, and maintain uncompromising protection.
In a market where a single breach can devastate trust, CertifID’s next chapter is about more than adding features. It’s about reshaping how closings happen securely, efficiently, and without the hidden gaps that fraud exploits.
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