Partnership brings Bilt’s best-in-class Customer Experience Platform to Verifone’s extensive network of merchants across the country
Bilt, the membership for where you live, and Verifone, a leading global payments technology provider, announced a partnership to integrate Bilt’s Customer Experience into the Verifone commerce platform, powered by Verifone Victa Verifone’s next-generation Android payment devices designed to support rich, high-performance in-store experiences at scale.
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The partnership transforms how merchants engage customers at point of sale, embedding loyalty, personalized experiences, and member identity directly into the payment experience.
The integration extends Bilt’s checkout and loyalty capabilities to Verifone’s footprint across dining, fitness, and other merchant categories. Delivered via the Verifone gateway, the solution offers a pre-certified, enterprise-grade integration path across a broad set of acquirers, reducing deployment risk and accelerating time to launch for merchants. This enables businesses to activate Bilt’s Customer Experience Platform faster, with confidence that the solution is already certified, scalable, and operating in-market.
Activating Loyalty at the Point of Payment
By embedding loyalty and identity into the payment flow, the Bilt and Verifone solution transforms checkout from a transactional moment into a growth engine. Merchants gain access to loyalty-integrated payments that automatically recognize customers, reward engagement, and connect payment activity with customer behavior unlocking personalized guest experiences, retail media opportunities at checkout, and actionable insights.
Built on Victa’s high-performance Android architecture, the integration enables Bilt to run its full customer experience natively at the point of sale—without additional hardware investment or changes to existing workflows.
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Merchants already using Bilt’s digital checkout are redefining the payment experience with faster, more seamless payment flows that strengthen guest relationships. By unifying payments and loyalty into a single flow, merchants can deliver more relevant, seamless experiences that drive satisfaction, repeat visits, and long-term customer value.
By extending the same proven infrastructure beyond dining, Bilt and Verifone are enabling a consistent rewards experience across everyday commerce—from grabbing coffee to shopping local boutiques or checking into a fitness class—all while helping merchants build deeper relationships with their customers.
Building the Connected Commerce Layer
“Partnering with Verifone—the gold standard in payment hardware—means our merchant partners get best-in-class customer experience technology that’s already delivering better reviews, faster operations, and happier customers,” said Ankur Jain, Founder and CEO of Bilt. “This partnership with Verifone brings our proven membership and loyalty tech right to the point of sale—dining, fitness, retail, you name it. Together, we’re completely changing how merchants connect with their customers. Now they can automatically recognize and reward people at checkout, which means every transaction becomes a chance to build real relationships and unlock new revenue with personalized offers.”
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“By embedding Bilt’s loyalty technology directly into the Verifone platform, delivered through Victa, we’re enabling merchants to elevate customer engagement without adding hardware or disrupting existing workflows,” said Himanshu Patel, CEO of Verifone. “Through the Verifone gateway, merchants get a pre-certified, enterprise-grade integration that accelerates time to market and is already proven at scale—while unlocking access to Bilt’s member base.”
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Source : businesswire