Newgen’s ECM platform integrates with Fadata INSIS to optimize insurance processing
Newgen Software, a global provider of digital transformation platforms, is pleased to announce the continuation of its strategic partnership with Fadata, a trusted core insurance solution provider. This collaboration integrates Newgen’s Omnidocs, a comprehensive enterprise content management (ECM) platform, with Fadata’s INSIS, a cloud-based insurance process management system, covering all lines of business.
The partnership is aimed at helping insurers achieve centralized systems and effectively handle complex, content-rich processes. Insurers can expect to benefit from streamlined document management, better customer experience, and enhanced compliance. The integration will lead to better operational efficiency and lower costs.
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Neyko Bratoev, Head of Fadata Ecosystem, said, “Insurers deal with large quantities of digital documentation, making document management a high priority. Having a specialist solution to reduce manual handling and optimize process management and workflows increases productivity, and Newgen’s highly recognized OmniDocs does that with aplomb. Our two expertly designed systems collaborate harmoniously, and we are delighted to be teaming up with Newgen to offer our ecosystem clients such a beneficial integration. Together, we can support insurers to focus on the service they deliver to their clients, ensuring housekeeping is less time-consuming and quite simply, easy.”
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Rajvinder Singh Kohli, Senior Vice President at Newgen, added, “This collaboration is a game-changer for the insurance industry. With Newgen’s Enterprise Content Management and Document generation capabilities seamlessly embedded into the INSIS platform, insurers can now manage their content-heavy processes and generate customer communication with unprecedented efficiency by simplifying complex processes and improving access to vital information; we are enabling clients to focus on what truly matters—delivering exceptional service to their customers.”
By combining Newgen’s expertise in understanding the specific needs of insurance companies with Fadata’s deep knowledge of core insurance processes, the companies were able to establish a rewarding partnership.
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