Key nCino Platform enhancements released to help banks, credit unions, and IMBs gain a competitive advantage through intelligence-driven automation
nCino, the leading provider of intelligent, best-in-class banking solutions, announced new AI-powered innovations at its annual nSight Conference. Designed to enhance how nCino customers can leverage the nCino Platform as AI becomes embedded across all its solutions, these advances underscore the Company’s commitment to helping financial institutions improve efficiency, enforce more proactive risk management, and better meet the evolving demands of today’s consumers.
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In his first keynote as nCino’s CEO, Sean Desmond outlined the Company’s evolution from workflow pioneer to global data and intelligence leader, declaring “a new era in financial services” powered by nCino’s enhanced AI and automation capabilities.
Desmond noted, “Customer business problems have not changed drastically; but AI is the catalyst driving a broader transformation in financial services. By delivering predictive, prescriptive, and personalized tools designed specifically for banking, we are empowering institutions to stay competitive in a rapidly changing market. With Banking Advisor, we are augmenting existing workflows to enhance key processes leveraging the richest dataset in fintech. We are also pivoting our R&D capacity toward deploying agents to reimagine and automate every task, maximizing efficiency and enabling bankers to truly focus on their clients’ needs.”
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nCino’s latest product enhancements leverage advanced AI to tackle key challenges in financial services, including operations analytics, smarter risk management, personalized customer experiences, and streamlined compliance processes. With 18 Banking Advisor capabilities that create 100s of use cases, nCino is offering solutions that are both forward-thinking and practical for real-world implementation.
“Our approach pairs deep industry expertise and proven, geographically adaptable solutions with intelligent automation, advanced analytics, and strategic data management,” said Chris Gufford, Chief Product Officer at nCino. “This philosophy delivers wholistic, future-ready capabilities tailored explicitly to a financial institutions’ efficiency needs.”
Highlights of these innovations include:
- Continuous Credit Monitoring (CCM): Delivers proactive alerts and detailed risk assessments to identify at-risk relationships early, helping financial institutions address issues proactively and prevent escalation.
- Quick Quote with Banking Advisor: Enables bankers to generate rapid auto loan quotes, calculate monthly payments, and retrieve CD rates in seconds, streamlining client interactions and decision-making.
- Onboarding: Leverages real-time data capture and intelligent document processing to simplify and scale onboarding, from SMBs to large, complex entities, and connect that process with product origination for faster, more efficient client experiences.
- Document Validation and Mortgage Advisor: Uses AI-driven automation to accelerate document validation with precision and compliance, enhancing efficiency for lenders. Mortgage Advisor enhances the mortgage origination process with personalized insights and automated recommendations, empowering borrowers and advisors to make smarter, faster decisions.
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The business impact of nCino’s solutions is already evident across various banking segments:
- Commercial Banking: Onboarding time reduced from months to days, with one institution cutting document processing time by 74%.
- Consumer Banking: Account opening reduced from half an hour to just minutes, while minimizing customer abandonment rates during onboarding.
- Small Business Banking: Loan decisions accelerated by 62%, while application abandonment rates fell by 41%.
- Mortgage Lending: Real-time document validation has cut down documentation completion time by 47% and inquiries by 68%.
“These aren’t just efficiency metrics—they represent real business outcomes that matter. As we continue to inject AI into the nCino Platform, we expect these metrics to improve even further,” said Gufford. “Higher customer satisfaction, increased wallet share, improved loan officer retention, reduced risk, greater profitability. These are the outcomes that define success in banking today.”
In addition to these product enhancements, the Company also unveiled the nCino Research Institute (nRI). The nRI is an initiative designed to offer economic trends analysis and banking benchmark data and analysis to help nCino’s customers excel in an unpredictable economic landscape. By leveraging the data within the nCino Platform and interpreting global economic indicators, the nRI delivers unique insights on banking performance and innovation, with actionable guidance to drive strategy and growth.
Supported by a renowned panel of experts, the nRI is committed to fostering progress, innovation, and resilience across the financial industry
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Source: globenewswire
