Jyotirmoy Chakravorty is communication solutions expert with 35+ years of industry experience under his belt.. He is currently the Chief Executive Officer at Ubona Technologies Private, a top provider of customer experience solutions for some of the largest Indian enterprises. Under his leadership, Ubona technologies services some of the largest Indian brands- both Public sector & private for diverse usecases. Jyotirmoy is a sought after thoughtleader for his expertise in customer communication management (CCM) solutions. He frequently speaks at conferences, forums around his views on Customer experience, future of CCM services & more.