Welcome to Today’s FinTech Daily Roundup your go-to source for the latest developments in financial technology. As FinTech continues to redefine the way we bank, invest, insure, and manage money, staying ahead of fast-moving trends is essential for professionals and businesses alike. In today’s roundup, we bring you the most impactful updates across digital banking, blockchain, payments innovation, regtech, and more plus insights from thought leaders shaping the future of finance.
Monnai Raises $12 Million to Scale Global Identity Risk Platform
Monnai has announced a $12 million equity funding round as it continues to scale its profitable global identity and risk data infrastructure. The round was led by Motive Partners, with participation from existing investors including Commerce Ventures and 500 Global. Since launching in August 2021, Monnai has now raised more than $23 million in total funding.
First Citizens BancShares Names New Chief Risk Officer
First Citizens BancShares has announced a planned leadership transition within its risk management team, marking the close of a distinguished chapter and the beginning of a carefully planned succession. Lorie K. Rupp, Executive Vice President and Chief Risk Officer, has shared her intention to retire effective June 1, 2026, following 13 years with the bank and more than three decades in the financial services industry. To ensure continuity and a smooth handover, the company has named Tom Eklund, its current Treasurer and a 20-year veteran of First Citizens Bank, as her successor.
Customers Bank Achieves NPS 81 in 2025
Customers Bank has reported a Net Promoter Score (NPS) of 81 for 2025, marking a meaningful eight-point increase from last year’s score of 73. A subsidiary of Customers Bancorp, the $24 billion institution says the result reflects the strength of its relationship-driven banking model and its belief that exceptional client service is a long-term competitive advantage. According to Sam Sidhu, the improvement is a direct reflection of the trust clients place in the bank and the consistency of its service culture. He emphasized that outstanding service is not just a brand promise, but part of the organization’s DNA. Customers Bank’s single point of contact model ensures each client works with a dedicated banker who understands their business, values their time, and shares their entrepreneurial mindset.
SWBC Launches Enhanced Digital Borrower Portal
SWBC Payment Protection Group is excited to announce the launch of its enhanced borrower portal for payment protection customers, designed to streamline the payment protection claims process and improve the borrower experience. This digital solution allows borrowers to complete and submit claim forms online, including Spanish versions, as well as any required documentation, significantly reducing processing time.
Trustmark Partners With Greenlight on Youth Finance
Trustmark Corporation is pleased to announce a partnership between its subsidiary Trustmark Bank and Greenlight Financial Technology, to better serve families and help the next generation build healthy financial futures. This partnership is driven by the Greenlight for Banks program, enabling Trustmark customers to link their account to Greenlight’s award-winning family finance app.
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