Solifi has welcomed Sarah Glass as its new Chief Customer Officer, a move that reinforces the company’s commitment to putting customers at the center of its global growth strategy.
In this role, Sarah will lead Solifi’s global customer teams, including customer success, support, services, education, and overall customer experience. Her focus will be on helping customers get more value from Solifi’s platform, making adoption smoother, and building long-term partnerships that grow stronger over time.
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With more than 20 years of experience across enterprise software and SaaS companies, Sarah is known for building customer organizations that truly work. She has a strong track record of improving onboarding, increasing product usage, and boosting customer retention all while creating teams and processes that scale without losing the human touch. Before joining Solifi, she held senior leadership roles at Bullhorn and Infor.
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“Sarah is an outstanding customer leader who knows how to build strong teams and lasting customer relationships,” said Dan Corazzi, CEO of Solifi. “As we continue to grow globally, her leadership will help ensure our customers turn innovation into real, measurable results.”
As Chief Customer Officer, Sarah will work closely with Solifi’s product and engineering teams to ensure customer feedback plays a direct role in shaping the company’s roadmap. She will also focus on delivering a consistent, high-quality experience at every stage of the customer journey from implementation and enablement to ongoing support and renewals.
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“I’m excited to join Solifi at such an important time,” Sarah said. “The company has built deep trust with customers in a complex, highly regulated industry. My goal is to make sure every customer clearly sees the value Solifi delivers and feels confident partnering with us for the long term.”
Sarah’s appointment is part of Solifi’s continued investment in leadership, customer experience, and operational excellence as the company expands globally and drives innovation across the secured finance ecosystem.
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