CoreX, a high-growth Elite Consulting and Implementation Partner of ServiceNow and NewSpring Holdings platform company, announced the successful completion of its acquisition of InSource’s ServiceNow business unit. InSource is a fellow Elite Partner recognized for deep delivery expertise and an unwavering commitment to client success. The transaction officially closed in late December 2025.
“This is not growth for growth’s sake, but rather a strategic, deliberate move of scale … We have created a focused consultancy built for scale, execution, and long-term value for ServiceNow customers.” – Rick Wright, CEO, CoreX
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This agreement unites two high-performing ServiceNow partners in the ecosystem. Together, CoreX and InSource now operate as a single, purpose-built organization designed to scale with intent, elevate enterprise transformation outcomes, and meet the accelerating demand for AI-enabled, end-to-end ServiceNow solutions worldwide.
With InSource’s 1,500+ successful implementations and a 4.76 CSAT rating (at the time of this release), the combined organization, more than doubling its US-based employee headcount, now operates at a level of scale and technical depth that firmly positions CoreX among the top-tier Consulting and Implementation Partners in the global ServiceNow ecosystem. The acquisition doubles the firm’s ServiceNow certifications and brings together advanced platform specialization and a people-first culture grounded in long-term client success.
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“This is not growth for growth’s sake, but rather a strategic, deliberate move of scale,” said Rick Wright, Head of CoreX. “By fully integrating InSource into CoreX, we have created a focused consultancy built for scale, execution, and long-term value for ServiceNow customers.”
Reflecting on the integration, Mark Lafond, former President & CEO of InSource, added, “InSource was built on delivery strength, trust, and long-term client relationships. Joining forces with CoreX allows us to take everything we do best and amplify it on a much larger stage. This is the right home for our people, the right platform for our customers, and the right partner to accelerate the next chapter of growth.”
By unifying CoreX’s innovation roadmap and AI readiness with InSource’s long-standing operational delivery excellence, the combined organization now offers a truly integrated model for enterprise transformation across industries. This integration enables clients to move faster from strategy to execution while maintaining the governance, resilience, and scalability required for modern enterprises.
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Just as importantly, the acquisition strengthens CoreX’s geographic footprint and delivery capacity across key global delivery hubs, including North America and Latin America, enabling the firm to serve enterprise clients with greater speed, continuity, and depth.
“Our acquisition of InSource fundamentally changes the scale of impact we can deliver for customers,” Wright added. “CoreX is now purpose-built to lead the next era of ServiceNow-powered transformation.”
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Source : businesswire