Hybrid cloud architecture helps U.S. insurance company deliver a more personalized experience for its clients
Solace, a leader in real-time, event-driven integration, has announced that Indiana Farm Bureau Insurance the state’s largest farm insurer and a top provider of auto and home insurance has successfully gone live with Solace’s platform. This implementation enables faster access to critical data, more efficient operations, and improved customer service across the organization’s insurance and membership services.
Founded in 1934, Indiana Farm Bureau Insurance has long served Indiana’s diverse customer base, from farmers and homeowners to drivers and business owners. As customer expectations evolved, the company sought to modernize its digital platforms and streamline data flow across departments, including underwriting, claims, policy administration, and customer service. The increasing frequency and severity of extreme weather events further highlighted the need for real-time insights to support advanced risk modeling and decision-making.
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Partnering with Solace, Indiana Farm Bureau Insurance deployed an event mesh architecture that connects data centers, cloud services, and third-party systems. This ensures that key information such as policy updates, claims status, and customer interactions flows seamlessly in real time, breaking down silos across core systems. The modernization also supports digital initiatives, including an enhanced online customer portal and self-service tools.
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“As an insurance leader serving a wide range of customers, we recognized that continued growth required moving from traditional integration to a modern, event-driven architecture that balances agility with innovation. Solace provided the event mesh capabilities to build decoupled, cloud-based systems while maintaining the reliability our customers expect,” said Jarvis Ka, Director of Enterprise Architecture at Indiana Farm Bureau Insurance. “The early implementation phase has been smooth, and we’re excited about the potential for real-time data applications and the enhanced developer experience that the Solace Platform will bring.”
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The solution was acquired via subscription from the Amazon Web Services (AWS) Marketplace, offering additional financial flexibility. Sean Brown, RVP, Americas at Solace, added, “We’re proud to help Indiana Farm Bureau Insurance modernize their integration architecture to meet the real-time demands of today’s business. With this event-driven platform, they are now positioned to evolve their digital services, delivering personalized, convenience-focused offerings that highlight their local expertise.”
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